Templine Employment Agency Ltd.
36-38 High Street
Erdington, Birmingham
West Midlands
B23 6RH

T. 0121 384 8488
F. 0121 350 9890
E. enquiries@templinerecruitment.co.uk

Many clients look for a sole supplier to cater for all there recruitment needs, and obviously there are many different types of sole supplier agreements, however here at Templine we have always recommended the "one stop shop" policy.

With a "one stop shop" / sole supply contract we operate in the following manner:

1. Set KPI (Key Performance Indicator targets) with the client prior to our "first day" on site.

2. Have a full time recruitment consultant available for your contract at all times regular hours to suit your needs).

3. Set up agreements with back up suppliers in order to give you "peace of mind".

4. Have a separate 24-hour call out number solely for the use of the client

5. Place specific advertisements and run specific recruitment campaigns for your company only.

6. Recruit on site, whenever possible or permitted, giving the applicant the opportunity to "view the job".

7. Hold an induction course with all successful applicants explaining health, safety, rules and regulations pertaining to your site.

8. Hold regular "staff meetings" with temporary workers so they can bring forward any problems.

9. Hold, with your permission, regular meetings with your own Shift Managers, Operations Managers and Human Resources in order to continually review our performance with respect to the KPI (Key Performance Indicator Targets).

Before a supply agreement could take effect Templine Employment Agency would request a meeting with all relevant Senior Managers within the clients company in order to set Key Performance Indicator Targets (Otherwise commonly known as KPI).

The KPI can be different from one company to another and also be on completely different subjects. The degree to which you would want the synergism of Templine Employment Agency with your various departments would have a massive bearing on how many KPI targets could be set. For example it would be unfair to set a KPI target on any recruitment agency on the accuracy of the whole of the order picking department, if the agency only supplied 5% of the staff in that area. However it would be totally fair (if it could be done) to set a KPI target on just the 5% of agency order pickers.

In our experience most clients always want KPI targets on at least the following criteria: